Got a check or cash from a donor? Write it down in Redswing so it counts in your totals and your report. Redswing takes nothing from donations and does not email the donor.
Who can do this: Admin or Editor Time: about 1 minute You will need: the donor's name and the amount (an email and the check number help)
Draft for legal review: This article describes how Redswing works in plain language. It is not tax or legal advice and an attorney has not reviewed it yet. Ask your tax advisor or attorney about your own situation.
Steps
- Open Donors in the event sidebar (in the Money group).
- In Cash and check donations, click Record a donation.
- Type the Donor name.
- Optional: type a Donor email (optional).
- Type the Amount ($) in dollars, like 500 or 500.50.
- Choose How it was paid: Check or Cash.
- Optional: add a Note (optional), like the check number. Keep it under 300 characters.
- Click Save donation. A confirmation message appears.
What happens next
- The gift appears in the list under the form and in the Donations tab, marked Entered by hand.
- It counts in Total raised, the fundraising meter and your report.
- If the gift is $250 or more, an "One more step for this gift" box appears with this message from the app: "Gifts of $250 or more need a written acknowledgment from the charity. Send one from Tax receipts." See Thank a donor who gave $250 or more.
- No email or text goes to the donor.
Common problems
| What you see | Why | What to do |
|---|---|---|
| "Enter the donor's name." | Name is empty or one letter | Type the name. |
| "That email does not look right. Fix it or leave it blank." | Typo in the email | Fix it, or leave it empty. |
| "Enter the amount in dollars, like 500 or 500.50." | Letters or an empty box | Type digits. |
| "That amount looks too large." | Over $50,000 | Check for an extra zero. |
| You entered the wrong amount | Mistakes happen | Use Remove next to the entry, then record it again. See Undo a hand-recorded donation or sale. |
Related
Screenshots show a sample event. Not real data.