Quick fix (try this first): reload the scorecard on both phones (with signal). Both then show what is saved. The saved number is what the leaderboard uses.
Why it happens
- A phone has not checked yet. Phones check the group's saved scores about every 15 seconds, only while the screen is on and has signal.
- A phone has holes waiting to send. It says Saved on this phone. Until those holes send, that phone keeps its own numbers.
- Someone is on that hole right now. A phone never changes the hole a golfer is editing.
Which number counts
The one saved last. When a phone's older entry arrives after a newer one, it is set aside and the phone says "Hole 7 was already updated with a newer score, so we kept that one."
Line them up
- Make sure both phones have signal, and that neither shows Saved on this phone or Sending….
- Reload both cards.
- If the hole is still wrong, agree the right number and fix it on one phone only. See Fix a wrong score.
Still stuck?
Open Ask AI (the red button in your dashboard) and describe what you see. It can look at your event and hand the problem to a person at Redswing. If the dashboard will not load, email hello@redswing.io from any device. On event day, switch to the paper backup first so play never waits on a reply.
Screenshots show a sample event. Not real data.