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Troubleshooting

The wrong date or time shows

Fix a wrong event date, start time or sign-up deadline on your page, email or tee sheet.

Quick fix (try this first): open Event settings and check Event date, Start time and Time zone in Event details. Fix and tap Save event details.

Check these, in order

  1. Is the saved date right? Event details shows what is saved. If it is wrong, fix it and save.
  2. Is the start time right? Start time in Event details and Shotgun start in Event times are the same time. Make them match, and tap Save times if you edit there.
  3. Did sign-up close early or late? The deadline ends at the end of the day in your Time zone. If the zone is wrong, change it.
  4. Did you make wave or tee-time pairings before changing the time? The tee times came from the old start time. Make the pairings again if no scores exist, then reprint. See Change the date or time.
  5. Is it an old printout or email? Reprint. Emails already sent keep the old time.
  6. Is it a saved copy? See My changes don't show.

Still not working: the backup

Email or text every golfer the correct date and time. See Change the date or time, and tell your golfers.

Still stuck?

Open Ask AI, the red button.

Not set up yet?

Sign-ups, pairings, scoring, leaderboard and check-in are free. Golfers who pay online by card add a $5 booking fee inside their price (or you can cover it). 0% on sponsorships, auction, add-ons and donations.